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Travel
OYO Rooms
OYO Rooms favicon

OYO Rooms

by Oravel Stays Limited (OYO)

Freemium🇮🇳58%travelGurugram, Haryana
Visit Website

About This App

OYO Rooms is India's largest budget hospitality platform, built by Gurugram-based Oravel Stays Limited (parent: PRISM). Founded in 2012 by Ritesh Agarwal at age 19, it has grown to 174,000+ hotels and homes across 35+ countries, 100 million+ app downloads, and a 4.5-star Google Play rating from 1.95M reviews. The company turned profitable in FY24 (net profit $27M) and is preparing for a Rs 6,650 crore IPO approved by shareholders in December 2025. OYO's core offering is standardised, branded budget stays — rooms starting at around Rs 800/night in most Indian cities, with consistent basics like AC, clean linen, free Wi-Fi, and 24x7 support. The app supports overnight bookings, hourly stays for short transits, OYO Townhouse (premium tier), OYO Vacation Homes, and Sunday Hotels (the company's upmarket sub-brand expanding globally). The OYO Wizard membership adds 10% additional discount on top of regular deals, and OYO Money wallet credits earned from past stays can be applied at checkout. Pricing is dynamic — same room can swing 30-50% on weekends, festivals, or wedding season. Free cancellation is available on most bookings up to a few hours before check-in, and pay-at-hotel is supported on many properties. Wizard membership is free for new users and adds incremental savings. Compared to Booking.com or Airbnb in India, OYO is cheaper for sub-Rs 2000/night budget stays but has fewer premium options. Best suited for budget-conscious travellers, business trips to tier-2 and tier-3 cities, last-minute stays, and couples (OYO has a Relationship Mode and accepts unmarried couples at most properties, which most traditional hotels in India don't). However, the experience is highly inconsistent — quality varies massively between properties under the same OYO brand, and the app's customer service is the single biggest user complaint. Heavy travellers should treat OYO as a fallback for budget needs rather than a primary booking platform.

App Details

Company
Oravel Stays Limited (OYO)
Location
Gurugram, Haryana
Category
travel
Pricing
Freemium
🇮🇳
58%Mixed Ownership

Oravel Stays Limited (OYO)

Honest Review

4.5/5 on Google Play Store (1.95M reviews) · Last verified 2026-05-18

What works well

  • +India's largest budget hotel network — 174,000+ properties across 35+ countries with deep tier-2/3 city coverage
  • +Genuinely cheap — rooms from Rs 800/night, often 30-50% cheaper than equivalent Booking.com or MakeMyTrip rates
  • +Couple-friendly — accepts unmarried couples at most properties (most independent Indian hotels still refuse)
  • +Pay-at-hotel and free cancellation on most bookings — low commitment for last-minute trips
  • +OYO Wizard membership free for new users — adds 10% off plus access to OYO Money wallet credits
  • +Hourly booking option — useful for short transits, airport layovers, and day-use stays

What needs improvement

  • -Quality inconsistency — rooms under the same OYO brand vary massively in cleanliness and amenities
  • -Customer service is widely criticised — refunds, complaints, and overbookings often go unresolved for weeks
  • -Frequent overbooking — confirmed bookings sometimes cancelled at check-in and shifted to a different property
  • -Hidden charges at check-in are common — local ID restrictions, extra-person fees, AC surcharge not always disclosed upfront
  • -Premium tiers (Townhouse, Sunday Hotels) are pricier than equivalent independent hotels with better reviews

Common user complaints

  • !Booking amount deducted but reservation not confirmed — refund delays of 15-30 days are routine
  • !Hotel refuses check-in despite confirmed OYO booking — often citing local ID issues or unmarried-couple restrictions despite OYO's policy
  • !App buggy on payment screen — multiple charges for a single booking with no easy way to dispute
  • !Listed photos don't match the actual room — rooms described as 'premium' often turn out to be dingy with no AC, hot water or working Wi-Fi
  • !Customer support routes between Indian and US/international teams with neither side resolving the complaint

Learn OYO Rooms on YouTube

Hand-picked videos to help you get started — tutorials, demos, and reviews.

Tutorial

OYO App se Hotel Room Book Kaise Kare — Detailed Hindi Guide

Tutorial

OYO Hotel Room Booking — Step by Step for First-Time Users

Tutorial

How to Book OYO Rooms for Couples / Family / Singles

Product demo

How to Use OYO Money While Booking a Room (Hindi)

Indian Alternative To

OYO Rooms is a powerful Indian alternative to these international apps:

Is OYO Rooms an alternative to Airbnb?

Yes, OYO Rooms by Oravel Stays Limited (OYO) is an Indian alternative to Airbnb. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Airbnb →

Is OYO Rooms an alternative to Booking.com?

Yes, OYO Rooms by Oravel Stays Limited (OYO) is an Indian alternative to Booking.com. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Booking.com →

Is OYO Rooms an alternative to Hotels.com?

Yes, OYO Rooms by Oravel Stays Limited (OYO) is an Indian alternative to Hotels.com. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Hotels.com →

Is OYO Rooms an alternative to Agoda?

Yes, OYO Rooms by Oravel Stays Limited (OYO) is an Indian alternative to Agoda. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Agoda →

Is OYO Rooms an alternative to Trivago?

Yes, OYO Rooms by Oravel Stays Limited (OYO) is an Indian alternative to Trivago. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Trivago →

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