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Travel
EaseMyTrip
EaseMyTrip favicon

EaseMyTrip

by Easy Trip Planners Limited

EaseMyTrip.com - Book Flights, Hotels, Holidays, Bus & Train Tickets

Free🇮🇳92%travelNew Delhi
Visit WebsiteGoogle PlayApp Store

About This App

EaseMyTrip is one of India's largest online travel agencies, operated by Easy Trip Planners Limited out of New Delhi. Founded in 2008 by brothers Nishant and Rikant Pitti, the company went public on the NSE/BSE in 2021 and has grown to serve over 2.6 crore customers. It is India's second-largest OTA by air ticket bookings and one of the few profitable travel startups in the country. The platform's biggest draw is its zero convenience fee policy on flight bookings — adopted in 2011, this saves travellers up to Rs 400 per passenger per sector compared to competitors like MakeMyTrip and Goibibo. Beyond flights, EaseMyTrip covers hotels, buses, trains, holiday packages, cab rentals, and travel insurance. The hotel segment has been growing fast, with bookings up 81% YoY and hotel night bookings surging 172% YoY in Q3 FY25. The app supports UPI, credit/debit cards, wallets, and EMI options. EaseMyTrip is free to use — revenue comes from commissions on bookings and add-on services like insurance and visa assistance. The company operates on remarkably lean marketing spend (just 1.1% of gross booking revenue), relying on word-of-mouth and its zero-fee positioning to attract price-sensitive Indian travellers. A B2B portal also serves travel agents and corporate clients. Best suited for budget-conscious Indian travellers who prioritize price over UI polish. The app delivers genuine savings on domestic flights. However, customer service is a known weak point — refund delays, booking confirmation failures, and unresponsive support are recurring complaints. Users booking international flights or complex itineraries may prefer MakeMyTrip for smoother post-booking support.

Information updated 1 years ago

App Details

Company
Easy Trip Planners Limited
Location
New Delhi
Category
travel
Pricing
Free
Twitter
@EaseMyTrip
🇮🇳
92%Highly Swadeshi

Easy Trip Planners Limited

Honest Review

4.1/5 on Google Play Store (113K+ reviews) · Last verified 2026-04-25

What works well

  • +Zero convenience fee on flight bookings — saves up to Rs 400 per passenger per sector
  • +India's second-largest OTA with 2.6 crore+ customers and proven profitability
  • +Comprehensive travel platform — flights, hotels, buses, trains, holidays, cabs, insurance
  • +95%+ repeat customer rate indicates strong value proposition for budget travellers
  • +Listed on NSE/BSE — transparent financials and regulatory compliance
  • +B2B portal available for travel agents and corporate bookings

What needs improvement

  • -Customer support is widely criticised — slow response times and poor resolution rates
  • -Refund processing is unreliable — frequent delays and rejected requests
  • -UI/UX feels less polished than MakeMyTrip and Goibibo
  • -Booking confirmation sometimes fails silently — payment deducted but no ticket issued
  • -International flight inventory and hotel options thinner than larger competitors

Common user complaints

  • !Payment deducted but no booking confirmation — app gets stuck at payment or seat selection stage
  • !Refunds take weeks or never arrive despite repeated follow-ups with support
  • !Hidden charges appear post-booking — airlines demand extra fees after purchase with no refund option
  • !Customer service described as unresponsive — long waits with no real resolution
  • !Zero convenience fee claim questioned — some users report Rs 300 charges appearing at checkout

Learn EaseMyTrip on YouTube

Hand-picked videos to help you get started — tutorials, demos, and reviews.

Tutorial

EaseMyTrip App Kaise Use Kare - How To Use EaseMyTrip App

Tutorial

EaseMyTrip Flight Ticket Kaise Book Kare - How to Book Flights

Tutorial

EaseMyTrip Train Ticket Booking - How to Book Train Tickets

Tutorial

How to Book Train Ticket in EaseMyTrip

EaseMyTrip preview

Indian Alternative To

EaseMyTrip is a powerful Indian alternative to these international apps:

Is EaseMyTrip an alternative to MakeMyTrip?

Yes, EaseMyTrip by Easy Trip Planners Limited is an Indian alternative to MakeMyTrip. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to MakeMyTrip →

Is EaseMyTrip an alternative to Booking.com?

Yes, EaseMyTrip by Easy Trip Planners Limited is an Indian alternative to Booking.com. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Booking.com →

Is EaseMyTrip an alternative to Expedia?

Yes, EaseMyTrip by Easy Trip Planners Limited is an Indian alternative to Expedia. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Expedia →

Is EaseMyTrip an alternative to Skyscanner?

Yes, EaseMyTrip by Easy Trip Planners Limited is an Indian alternative to Skyscanner. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Skyscanner →

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