About This App
ixigo (legal name: Le Travenues Technology Limited) is one of India's largest online travel platforms, headquartered in Gurugram. Founded in June 2007 by IIT Kanpur alumni Aloke Bajpai and Rajnish Kumar, the company started as a flight metasearch engine and grew into a full-stack OTA. It listed on the NSE and BSE in June 2024 (IPO at Rs 88-93 per share, oversubscribed 98x). In FY23 it ranked as India's second-largest OTA by consolidated revenue. The ixigo group operates four flagship apps under one roof — ixigo Flights & Hotels, ixigo Trains, ConfirmTkt (acquired in 2021), and AbhiBus (acquired in 2021). Together they have crossed 54 crore (540 million) downloads and 21.3 crore (213 million) registered users. ConfirmTkt and ixigo Trains together hold roughly 51% of India's online rail booking market — the largest non-IRCTC rail booking footprint. AbhiBus covers 130,000+ bus routes. The flagship flight app uses an AI assistant and PNR predictor that surfaces fare drops, train running status, alternative routes, and seat availability heuristics tuned for Indian travel patterns. The apps are free. Revenue comes from airline and hotel commissions, convenience fees, ancillary insurance, and a growing B2B advertising and ticketing solutions business. As of mid-2025, ixigo employs around 1,144 people, almost entirely in India. The shareholder base remains India-leaning — Elevation Capital (formerly SAIF Partners India) is the largest single shareholder at ~23% on a fully diluted basis, with founders Aloke Bajpai and Rajnish Kumar holding a combined ~10% post-IPO. ixigo is best suited for tier-2 and tier-3 Indian travellers, frequent rail commuters, and budget-conscious flight bookers who value the integrated rail/bus/flight experience. The biggest weakness is post-booking support: refund delays, unresponsive helplines, and silent failures where money is debited but the ticket isn't issued are persistent themes in user reviews. Hotel inventory is also less competitive than MakeMyTrip or Booking.com. For purely rail bookings, ixigo Trains and ConfirmTkt remain the cleanest non-IRCTC apps on the market.
App Details
Le Travenues Technology Limited
Honest Review
4.8/5 on Google Play Store (1.97L reviews, ixigo Flights & Hotels) · Last verified 2026-05-07
What works well
- +AI-led trip planner across flights, trains, buses, and hotels in one app
- +Owns ConfirmTkt and AbhiBus — strongest rail and bus booking UX in India (~51% rail market share)
- +Listed on NSE/BSE since 2024 with audited financials and Indian-resident founders still active
- +Strong tier-2/3 city penetration where MakeMyTrip and EaseMyTrip are weaker
- +Free cancellation, fare alerts, and PNR status tracking built-in
- +Standalone train app (ixigo Trains) is a free IRCTC-authorised partner for booking and tracking
What needs improvement
- -Customer support is widely criticised — slow refund processing and unresponsive helpline
- -Hotel inventory thinner than MakeMyTrip and Booking.com
- -Flight inventory listings have occasionally included flights not actually operating
- -'Free cancellation' fees scale per passenger — costs surprise users on group bookings
- -Heavy in-app advertising and upsell prompts during the booking flow
Common user complaints
- !Refunds delayed by weeks or never received after cancellations
- !Money debited but train ticket not booked at IRCTC — leaves user chasing both ixigo and bank
- !Hotel bookings cancelled at short notice while the property reports the booking is still active
- !'Free cancellation' charges appear at checkout despite the marketing promise
- !Customer service helpline either unreachable or routes to scripted bots with no resolution
Indian Alternative To
ixigo is a powerful Indian alternative to these international apps:
Is ixigo an alternative to Skyscanner?
Yes, ixigo by Le Travenues Technology Limited is an Indian alternative to Skyscanner. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Skyscanner →
Is ixigo an alternative to Google Flights?
Yes, ixigo by Le Travenues Technology Limited is an Indian alternative to Google Flights. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Google Flights →
Is ixigo an alternative to Kayak?
Yes, ixigo by Le Travenues Technology Limited is an Indian alternative to Kayak. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Kayak →
Is ixigo an alternative to Booking.com?
Yes, ixigo by Le Travenues Technology Limited is an Indian alternative to Booking.com. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Booking.com →
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