Zoho Commerce
by Zoho Corporation
Zoho Commerce | Build your own online store with us
About This App
Zoho Commerce is a full-featured ecommerce platform built by Zoho Corporation out of Chennai, India. It lets businesses create, manage, and scale online stores with a visual no-code site builder, customizable themes, product catalog management, order processing, and built-in payment and shipping integrations โ positioned as an affordable, zero-transaction-fee alternative to Shopify and BigCommerce. The platform's key advantage is tight integration with the Zoho ecosystem โ inventory syncs with Zoho Inventory, orders flow into Zoho Books for accounting, customer data pushes to Zoho CRM, and marketing campaigns can be triggered via Zoho Campaigns. It supports both B2C and B2B workflows including customer-specific pricing, bulk ordering, and wholesale catalogs. The mobile-responsive storefront builder uses free templates and a drag-and-drop editor, no coding required. Pricing stands out because Zoho Commerce charges zero platform transaction fees on any plan โ unlike Shopify which takes 0.5โ2% per sale on non-Shopify Payments orders. The Starter plan is $22/month (annual) for 2,000 products and 2,000 customer accounts, Pro is $60/month for 10,000 products, and Advanced is $140/month for 50,000 products. All plans include SSL, abandoned cart recovery, and basic SEO tools. Zoho Commerce is best suited for small-to-mid businesses already using Zoho apps, Indian merchants who want zero transaction fees and local payment gateway support, and B2B sellers needing customer-specific pricing. Businesses needing extensive third-party app integrations, a large theme marketplace, or advanced dropshipping features may find Shopify's ecosystem more mature.
Information updated 6 months ago
Zoho Corporation
Honest Review
4.3/5 on GetApp (58 reviews) ยท Last verified 2026-04-25
What works well
- +Zero platform transaction fees on all plans โ unlike Shopify's 0.5โ2% cut on non-native payments
- +Deep integration with Zoho Inventory, Books, CRM, and Campaigns โ entire business in one ecosystem
- +No-code visual store builder with free mobile-responsive themes
- +Supports both B2C and B2B ecommerce with customer-specific pricing and wholesale catalogs
- +Built-in abandoned cart recovery, SEO tools, and analytics on all plans
- +Indian payment gateway support (Razorpay, Paytm, etc.) out of the box
What needs improvement
- -Theme marketplace is tiny compared to Shopify โ limited customization and branding flexibility
- -Bulk product upload is painful โ no bulk image upload, each variant must be mapped to images manually via GUI
- -Third-party app ecosystem is minimal compared to Shopify's 8,000+ apps
- -Customer support can be slow โ multiple users report delayed responses on tickets
- -Advanced features like multi-currency and multi-warehouse are only on higher-tier plans
Common user complaints
- !Bulk uploading products via Excel works but mapping images to variants is extremely tedious and time-consuming
- !Customer support response times are frustratingly slow โ sometimes takes days for a reply
- !Limited storefront customization options โ can't easily match unique brand aesthetics
- !SEO features are basic compared to Shopify โ limited control over structured data and URL handling
Learn Zoho Commerce on YouTube
Hand-picked videos to help you get started โ tutorials, demos, and reviews.
Introduction and Unboxing Zoho Commerce
Zoho Commerce Demo | Online Selling Listing Zoho Tutorial | Part-1
Zoho Commerce Review โ Build Your Online Store for FREE?
Zoho Commerce vs Shopify in 2026 โ Explained in 60 secs!
Indian Alternative To
Zoho Commerce is a powerful Indian alternative to these international apps:
Is Zoho Commerce an alternative to Shopify?
Yes, Zoho Commerce by Zoho Corporation is an Indian alternative to Shopify. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Shopify โ
Is Zoho Commerce an alternative to WooCommerce?
Yes, Zoho Commerce by Zoho Corporation is an Indian alternative to WooCommerce. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to WooCommerce โ
Is Zoho Commerce an alternative to BigCommerce?
Yes, Zoho Commerce by Zoho Corporation is an Indian alternative to BigCommerce. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to BigCommerce โ
Related Indian Apps
Zoho Analytics
Zoho Corporation
Zoho Analytics is an AI-powered self-service BI platform from Chennai-based Zoho Corporation, part of Zoho One. Connects to 500+ data sources, builds drag-and-drop dashboards across 50+ chart types, and answers natural-language questions via the Zia AI assistant. White-label embedded analytics. Integrates with Zoho CRM, Books, Projects, Desk. Indian data residency. Free for 2 users; paid plans from $24/month. Best for SMBs without a data team.
Zoho Assist
Zoho Corporation
Zoho Assist is a cloud remote support and unattended access platform from Chennai-based Zoho Corporation, part of Zoho One. Lets IT teams and MSPs troubleshoot Windows, Mac, Linux, iOS, and Android devices with file transfer, remote printing, multi-monitor navigation, session recording, and voice/video chat. Native integration with Zoho Desk, ServiceDesk Plus, and Zendesk. Free plan for 1 technician; Remote Support from $12/month. Best for Indian IT teams and MSPs.
Zoho BackStage
Zoho Corporation
Zoho Backstage is a Chennai-built all-in-one event management platform for in-person, virtual, and hybrid events. Drag-and-drop multi-language website builder, visual agenda, tiered ticketing, sponsor portals, branded mobile app, plus live polls and Q&A. Free tier; subscriptions $199โ$499/month or pay-per-event from $299. Best for Indian conference and corporate-training organisers wanting Cvent-style features without the price.
Aasaan
Lightbooks Technologies
Aasaan is a zero-code headless commerce platform by India-based Lightbooks Technologies, helping SMBs and D2C brands launch fast storefronts without coding. Features include an AI website builder, mobile app generation, multi-channel selling, unified order management, built-in SEO, and analytics. Headless architecture claims 70% faster loads and 38% higher conversions. Pricing from $18/month โ significantly cheaper than Shopify.
Dukaan
Dukaan
Dukaan is a Bangalore-built no-code e-commerce platform helping small businesses and local sellers launch online stores from a phone in minutes. Mobile-first setup with UPI, Razorpay, Stripe, custom domains, SEO tools, abandoned cart recovery, and WhatsApp sharing. No sales commission โ only payment gateway fees. Plans from Rs 499/month, ~70% cheaper than Shopify. Best for solopreneurs and WhatsApp-driven Indian commerce.
StoreHippo
StoreHippo
StoreHippo is an AI-first composable enterprise e-commerce platform from Gurugram, supporting B2B, B2C/D2C, multi-vendor marketplaces, hyperlocal commerce, and global multi-store networks. Bundles 300+ native features and 150+ integrations including 35+ payment gateways. Multi-store dashboard, mobile-first PWA themes, and AI cataloguing built in. Plans from $45/month with 14-day trial. Best for Indian brands running multi-vendor or B2B operations.