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ยฉ 2026 Made with โค๏ธ in India

Business
Zoho Assist
Zoho Assist favicon

Zoho Assist

by Zoho Corporation

Best Remote Access Software | Remote Support Software - Zoho Assist

Freemium๐Ÿ‡ฎ๐Ÿ‡ณ93%businessChennai, Tamil Nadu
Visit WebsiteGoogle PlayApp Store

About This App

Zoho Assist is a cloud-based remote support and unattended access platform built by Zoho Corporation in Chennai, India. Part of the Zoho One ecosystem of 55+ business apps, it enables IT teams and MSPs to remotely troubleshoot desktops, laptops, servers, and mobile devices from anywhere โ€” without requiring the end user to install anything beforehand. The platform splits into two modules: Remote Support (on-demand sessions where a technician connects to a user's device in real time) and Unattended Access (always-on access to managed machines like servers and kiosks). Key features include cross-platform support (Windows, Mac, Linux, iOS, Android), file transfer, remote printing, multi-monitor navigation, session recording, and voice/video chat during sessions. It integrates natively with Zoho Desk, ServiceDesk Plus, and Zendesk for support ticket workflows. Pricing is notably cheaper than TeamViewer and AnyDesk. The forever-free plan includes 1 technician and 5 unattended computers. Paid Remote Support plans start at $12/month per technician; Unattended Access starts at $10/month for 25 computers with unlimited technicians. Enterprise plans include custom branding, department-level access controls, and audit logs. Zoho Assist is best suited for Indian IT teams, MSPs, and small businesses that want reliable remote support without the steep cost of TeamViewer ($50+/month). Users looking for buttery-smooth performance on weak internet connections or advanced multi-monitor workflows may find competitors slightly ahead, but for the price-to-feature ratio, Zoho Assist is hard to beat.

Information updated 7 months ago

App Details

Company
Zoho Corporation
Location
Chennai, Tamil Nadu
Category
business
Pricing
Freemium
Twitter
@zoho
๐Ÿ‡ฎ๐Ÿ‡ณ
93%Highly Swadeshi

Zoho Corporation

Honest Review

4.6/5 on G2 (370+ reviews) ยท Last verified 2026-04-25

What works well

  • +Forever-free plan with 1 technician and 5 unattended computers โ€” no credit card required
  • +70โ€“80% cheaper than TeamViewer and LogMeIn at comparable feature levels
  • +Cross-platform support: Windows, Mac, Linux, iOS, and Android from a single dashboard
  • +Native integration with Zoho Desk, ServiceDesk Plus, and Zendesk for ticket-based support
  • +No installation needed on the client side for on-demand remote support sessions
  • +Session recording, audit logs, and role-based access controls for compliance needs

What needs improvement

  • -File transfer requires entering a separate 'file transfer mode' โ€” no drag-and-drop during live sessions
  • -Multi-monitor support can be unreliable โ€” windows sometimes open on wrong screens
  • -Mobile app feels clunky compared to TeamViewer's polished mobile experience
  • -Screen quality and responsiveness noticeably degrade on slow internet connections

Common user complaints

  • !macOS sessions occasionally disconnect and require system restarts to reconnect
  • !Interface splits Remote Support and Unattended Access into confusing separate sections โ€” hard to understand licensing
  • !Screen-sharing lag on low-bandwidth connections makes it frustrating for rural or mobile-hotspot users
  • !Loading times can be slow when initiating sessions, especially with multiple concurrent connections

Learn Zoho Assist on YouTube

Hand-picked videos to help you get started โ€” tutorials, demos, and reviews.

Tutorial

How To Use Zoho Assist | Zoho Assist Tutorial for Beginners

Tutorial

How to Use Zoho Assist [2026 Full Guide]

Tutorial

How to use Zoho Assist | Remote Support Software

Product demo

Introduction to Cobrowse by Zoho Assist

Zoho Assist preview

Indian Alternative To

Zoho Assist is a powerful Indian alternative to these international apps:

Is Zoho Assist an alternative to TeamViewer?

Yes, Zoho Assist by Zoho Corporation is an Indian alternative to TeamViewer. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to TeamViewer โ†’

Is Zoho Assist an alternative to AnyDesk?

Yes, Zoho Assist by Zoho Corporation is an Indian alternative to AnyDesk. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to AnyDesk โ†’

Is Zoho Assist an alternative to LogMeIn?

Yes, Zoho Assist by Zoho Corporation is an Indian alternative to LogMeIn. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to LogMeIn โ†’

Is Zoho Assist an alternative to Remote Desktop?

Yes, Zoho Assist by Zoho Corporation is an Indian alternative to Remote Desktop. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Remote Desktop โ†’

Is Zoho Assist an alternative to ConnectWise Control?

Yes, Zoho Assist by Zoho Corporation is an Indian alternative to ConnectWise Control. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to ConnectWise Control โ†’

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