MakeMyTrip
by MakeMyTrip Limited
About This App
MakeMyTrip was founded in 2000 by Deep Kalra, making it one of India's earliest internet startups. Headquartered in Gurugram, the company is now India's largest online travel agency (OTA) with approximately 50% market share and over $1 billion in trailing 12-month revenue. MakeMyTrip is listed on NASDAQ and incorporated in the Cayman Islands — not technically an Indian entity, though its entire operations and customer base are Indian. Trip.com (China) reduced its stake from 45% to 17% in a 2025 buyback. The platform covers the full travel spectrum: domestic and international flights, hotels and homestays, holiday packages, bus tickets (via Redbus, which it owns), train tickets, cabs, and a new experiences booking platform launched in 2025. MakeMyTrip also owns GoIbibo, giving it a two-brand strategy across premium and value segments. Its AI assistant Myra handles 55,000+ daily conversations in multiple Indian languages, helping users with itinerary planning, visa queries, and booking modifications up to 90 days before travel. The app is free. MakeMyTrip earns commissions from airlines, hotels, and bus operators, plus convenience fees charged to users at checkout. The MyBiz platform serves corporate travel management, while MyWallet credits and ICICI Bank co-branded cards offer loyalty rewards. Hotel bookings generate the highest margins, and the company has been pushing its packages segment aggressively with curated holiday deals. MakeMyTrip is best suited for Indian travelers who want one-stop booking across all travel modes with the widest hotel and flight inventory. The platform's main weakness is its checkout experience — hidden convenience fees, pre-checked insurance add-ons, and prices that shift between search and payment are persistent user complaints. Refund processing for cancellations is notoriously slow. Budget-conscious travelers may find better deals on Ixigo or EaseMyTrip for flights, but MakeMyTrip's hotel inventory remains unmatched in India.
App Details
MakeMyTrip Limited
Honest Review
4.3/5 on Google Play Store · Last verified 2026-04-25
What works well
- +Largest selection of domestic flights, hotels, and holiday packages in India
- +Owns GoIbibo and Redbus — covers flights, hotels, and buses
- +Trip.com stake reduced from 45% to 17% in 2025 buyback
- +Good rewards program (myBiz for corporate, MyWallet credits)
What needs improvement
- -Incorporated in Cayman Islands, listed on NASDAQ — not Indian entity
- -Trip.com (China) still holds 17% stake
- -Customer support for cancellations and refunds is poor
- -Hidden charges appear during checkout (convenience fees, insurance)
Common user complaints
- !Refund process for cancelled bookings takes weeks
- !Prices shown in search results change at checkout
- !Hotel ratings on the platform don't match reality
Learn MakeMyTrip on YouTube
Hand-picked videos to help you get started — tutorials, demos, and reviews.
How to Use MakeMyTrip App in Hindi | Make My Trip App Kaise Use Kare
Mobile App Tutorial: How to use MakeMyTrip Application to plan your travel
MakeMyTrip flight booking | Flight ticket kaise book kare
MakeMyTrip vs EaseMyTrip — Which Travel App is Better in 2025?
Indian Alternative To
MakeMyTrip is a powerful Indian alternative to these international apps:
Is MakeMyTrip an alternative to Booking.com?
Yes, MakeMyTrip by MakeMyTrip Limited is an Indian alternative to Booking.com. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Booking.com →
Is MakeMyTrip an alternative to Expedia?
Yes, MakeMyTrip by MakeMyTrip Limited is an Indian alternative to Expedia. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Expedia →
Is MakeMyTrip an alternative to TripAdvisor?
Yes, MakeMyTrip by MakeMyTrip Limited is an Indian alternative to TripAdvisor. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to TripAdvisor →
Is MakeMyTrip an alternative to Kayak?
Yes, MakeMyTrip by MakeMyTrip Limited is an Indian alternative to Kayak. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Kayak →
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