About This App
Zomato (now Eternal Ltd) is India's largest food delivery and restaurant discovery platform, founded by Deepinder Goyal and Pankaj Chaddah in Gurugram in 2008. Originally a restaurant menu-scanning project called Foodiebay, it rebranded to Zomato in 2010 and went public on the NSE/BSE in 2021. In FY25, Eternal reported operating revenue of Rs 20,243 crore (67% YoY growth) and a profit of Rs 527 crore โ marking a decisive turn to profitability. Zomato's ecosystem now spans four verticals: food delivery (the core), Blinkit (quick commerce โ groceries in 10 minutes from 1,500+ dark stores), Hyperpure (B2B restaurant supplies), and District (events and going-out). Blinkit has become the breakout segment โ its net order value overtook food delivery in Q1 FY26 at Rs 9,203 crore, with 16.9 million monthly transacting customers. The app supports user reviews, restaurant photos, menus, and Zomato Gold membership for free delivery and dining discounts. UPI, cards, wallets, and COD are all supported. Zomato is free for consumers โ revenue comes from restaurant commissions (15โ25%), delivery fees, platform charges, and Zomato Gold subscriptions (Rs 149/month for unlimited free deliveries). Blinkit operates on retail margins from dark stores. The company had Rs 12,000+ crore cash on hand as of Q1 FY26 and is investing aggressively in dark store expansion (target: 2,000+ by end 2026). Zomato is the go-to for food delivery in 500+ Indian cities and quick commerce via Blinkit. Restaurant reviews and the Gold membership add genuine value. However, prices on-platform run 20โ40% higher than ordering direct, hidden charges (packaging, platform, delivery fees) add up, and cloud kitchen food quality can be inconsistent. FIIs still hold ~42% of shares, so it's Indian-listed and Indian-operated but not majority Indian-owned.
App Details
Zomato Limited
Honest Review
4.2/5 on Google Play Store ยท Last verified 2026-04-25
What works well
- +India-listed public company (NSE/BSE) with growing Indian institutional ownership
- +Blinkit quick commerce integration for 10-minute grocery delivery
- +Restaurant discovery with genuine user reviews and photos
- +Zomato Gold membership with free delivery and dining discounts
What needs improvement
- -FIIs still hold 42% of shares โ significant foreign institutional ownership
- -Platform commission makes restaurant food 20-40% more expensive
- -Aggressive dark kitchen strategy raises food quality concerns
- -Delivery partner treatment and pay have been controversial
Common user complaints
- !Food quality from cloud kitchens is inconsistent and often poor
- !Hidden charges pile up: delivery fee, packaging fee, platform fee
- !Zomato Gold benefits keep getting reduced while price stays the same
Learn Zomato on YouTube
Hand-picked videos to help you get started โ tutorials, demos, and reviews.
Zomato food delivery in train | How to order food in train from Zomato
Zomato me order kaise kare | How to use Zomato app
ZOMATO Business Case Study - How it became a billion dollar brand?
Zomato Case Study | Business Model and History Explained
Indian Alternative To
Zomato is a powerful Indian alternative to these international apps:
Is Zomato an alternative to Uber Eats?
Yes, Zomato by Zomato Limited is an Indian alternative to Uber Eats. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Uber Eats โ
Is Zomato an alternative to DoorDash?
Yes, Zomato by Zomato Limited is an Indian alternative to DoorDash. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to DoorDash โ
Is Zomato an alternative to Grubhub?
Yes, Zomato by Zomato Limited is an Indian alternative to Grubhub. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Grubhub โ
Is Zomato an alternative to Yelp?
Yes, Zomato by Zomato Limited is an Indian alternative to Yelp. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Yelp โ
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