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E-Commerce
Zepto
Zepto favicon

Zepto

by Kiranakart Technologies Private Limited

Free🇮🇳65%e-commerceBengaluru, Karnataka
Visit WebsitePartner linkGoogle PlayApp Store

About This App

Zepto was founded in 2021 by Aadit Palicha and Kaivalya Vohra — two Stanford dropouts who were just 19 years old when they launched India's first 10-minute grocery delivery service. Headquartered in Bengaluru, the company operates 1,000+ dark stores across 80+ cities and has raised $2.93 billion in total funding, most recently a $450 million round at a $7 billion valuation led by CalPERS in October 2025. Zepto filed for a $1.2 billion IPO in late 2025, targeting a public listing in 2026. Zepto's product catalog has expanded from groceries to 45,000+ SKUs including electronics, beauty, toys, and home essentials. Its Zepto Cafe sub-brand delivers freshly prepared food with consistently high ratings (4.6+). The platform's engineering focuses on hyperlocal fulfillment — dark stores are positioned within 2-3 km of demand clusters, and proprietary routing algorithms optimize delivery partner routes in real time. About 20% of total order volume now comes from smaller cities, signaling expansion beyond metros. The app is free. Zepto makes money through delivery fees, platform fees, handling fees, and brand advertising. Users frequently note that fees stack up — a small order can attract a small cart fee, delivery fee, handling fee, and rain surcharge simultaneously. Zepto Pass subscription reduces some of these fees for frequent users. Pricing on individual items tends to be higher than local stores but competitive with Blinkit and Instamart. Zepto is best suited for metro and tier-1 city users who want the fastest possible grocery delivery and are comfortable paying a premium for convenience. The Reddit community (10,000+ members) actively documents dark patterns and hidden charges, so price-sensitive users should compare carefully. The FDA suspension of a Mumbai warehouse in 2024 raised food safety concerns that the company has since addressed but which remain a trust factor for cautious buyers.

App Details

Company
Kiranakart Technologies Private Limited
Location
Bengaluru, Karnataka
Category
e-commerce
Pricing
Free
🇮🇳
65%Mostly Swadeshi

Kiranakart Technologies Private Limited

Honest Review

4.4/5 on Google Play Store · Last verified 2026-04-25

What works well

  • +Ultra-fast 10-minute delivery from 1,000+ dark stores across 70+ Indian cities
  • +Massive product catalog with 45,000+ SKUs including groceries, electronics, and beauty
  • +Second-largest quick commerce player in India with ~30% market share
  • +Stanford-dropout founders driving aggressive expansion and innovation
  • +Zepto Cafe sub-brand for fresh food delivery with 4.6+ rating

What needs improvement

  • -Hidden charges stack up: rain fees, cash handling fees, small cart fees, platform fees
  • -Misleading delivery time estimates — 20 min shown at checkout but 40+ min during peak hours
  • -FDA suspended Mumbai warehouse license due to fungal growth and expired products found
  • -Delivery worker strikes and harsh working conditions reported in multiple cities
  • -Dark pattern allegations: MRP manipulation, inflated base prices, and misleading discounts

Common user complaints

  • !Reddit community of 10,000+ users documenting dark patterns, hidden charges, and fake MRPs
  • !Expired and damaged products delivered with poor refund resolution process
  • !Zepto Cash promotional credits hard to fully utilize due to restrictions and minimum order requirements

Learn Zepto on YouTube

Hand-picked videos to help you get started — tutorials, demos, and reviews.

Tutorial

How to order from Zepto | Zepto app kaise use kare | Zepto grocery order

Tutorial

Zepto se order kaise kare | Zepto app kaise use kare | Cash on delivery

Tutorial

How to Order Groceries on Zepto App

Tutorial

Zepto se order kaise kare | Zepto cash on delivery tutorial

Indian Alternative To

Zepto is a powerful Indian alternative to these international apps:

Is Zepto an alternative to Instacart?

Yes, Zepto by Kiranakart Technologies Private Limited is an Indian alternative to Instacart. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Instacart →

Is Zepto an alternative to GoPuff?

Yes, Zepto by Kiranakart Technologies Private Limited is an Indian alternative to GoPuff. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to GoPuff →

Is Zepto an alternative to Getir?

Yes, Zepto by Kiranakart Technologies Private Limited is an Indian alternative to Getir. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Getir →

Is Zepto an alternative to DoorDash?

Yes, Zepto by Kiranakart Technologies Private Limited is an Indian alternative to DoorDash. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to DoorDash →

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