Zepto
by Kiranakart Technologies Private Limited
About This App
India's fastest quick commerce platform delivering groceries, snacks, and essentials from 1,000+ dark stores in 10 minutes across 70+ cities — valued at $7B with 300K+ daily orders, an Instacart and GoPuff alternative
App Details
Kiranakart Technologies Private Limited
Honest Review
4.4/5 on Google Play Store · Last verified 2026-03-27
What works well
- +Ultra-fast 10-minute delivery from 1,000+ dark stores across 70+ Indian cities
- +Massive product catalog with 45,000+ SKUs including groceries, electronics, and beauty
- +Second-largest quick commerce player in India with ~30% market share
- +Stanford-dropout founders driving aggressive expansion and innovation
- +Zepto Cafe sub-brand for fresh food delivery with 4.6+ rating
What needs improvement
- -Hidden charges stack up: rain fees, cash handling fees, small cart fees, platform fees
- -Misleading delivery time estimates — 20 min shown at checkout but 40+ min during peak hours
- -FDA suspended Mumbai warehouse license due to fungal growth and expired products found
- -Delivery worker strikes and harsh working conditions reported in multiple cities
- -Dark pattern allegations: MRP manipulation, inflated base prices, and misleading discounts
Common user complaints
- !Reddit community of 10,000+ users documenting dark patterns, hidden charges, and fake MRPs
- !Expired and damaged products delivered with poor refund resolution process
- !Zepto Cash promotional credits hard to fully utilize due to restrictions and minimum order requirements
Indian Alternative To
Zepto is a powerful Indian alternative to these international apps:
Is Zepto an alternative to Instacart?
Yes, Zepto by Kiranakart Technologies Private Limited is an Indian alternative to Instacart. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Instacart →
Is Zepto an alternative to GoPuff?
Yes, Zepto by Kiranakart Technologies Private Limited is an Indian alternative to GoPuff. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to GoPuff →
Is Zepto an alternative to Getir?
Yes, Zepto by Kiranakart Technologies Private Limited is an Indian alternative to Getir. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Getir →
Is Zepto an alternative to DoorDash?
Yes, Zepto by Kiranakart Technologies Private Limited is an Indian alternative to DoorDash. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to DoorDash →
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