Swadeshi Apps Logo
Swadeshi Apps

India's Alternatives Apps

HomeAboutSubmit AppBlogWhy Swadeshi?
HomeAboutSubmit AppBlogWhy Swadeshi?

Know an Indian Product?

Help us grow this directory! If you know a great Indian software product that's not listed yet, share it with the community.

Swadeshi Apps LogoSwadeshi Apps

Promoting Indian software innovation and helping users discover quality alternatives. Supporting Swadeshi movement and Atmanirbhar Bharat through technology.

Submit AppBlog

Explore

  • Home
  • About
  • Contribute
  • Blog
  • Why Swadeshi?
  • Alternatives

Categories

  • Business
  • Finance
  • Development
  • Communication

© 2026 Made with ❤️ in India

Business
SiteGPT
SiteGPT favicon

SiteGPT

by SiteGPT

SiteGPT - Make AI your expert customer support agent

Freemium🇮🇳77%businessBengaluru, Karnataka
Visit Website

About This App

SiteGPT is an AI-powered chatbot platform built in Bengaluru, India, that lets businesses create customer support bots trained on their own website content, documents, and help center articles. Instead of generic chatbot responses, SiteGPT bots answer questions using your actual product knowledge — making it a practical alternative to Intercom, Drift, or Zendesk Chat for companies that want automated support without building custom AI infrastructure. The platform supports 12+ data source types for training — websites, PDFs, DOCX files, YouTube videos, Zendesk Help Centers, and raw text. Bots auto-sync with your content on daily, weekly, or monthly schedules, so answers stay current. It supports 95+ languages out of the box, which is particularly useful for Indian businesses serving multilingual customers. Key features include lead capture forms, human escalation when the bot can't answer, quick-prompt suggestions, and daily email summaries of conversations. Pricing starts at $39/month with a 7-day free trial. Higher tiers unlock API access, webhooks, and more training pages — scaling up to 100,000 pages and 1,000 bots for enterprise use. The platform is SOC 2 Type II certified, GDPR compliant, and HIPAA assessed — enterprise-grade security that's uncommon at this price point. Native integrations exist for Crisp, Intercom, and Zendesk, plus MCP integration with AI tools like Claude and ChatGPT. Best suited for SaaS companies, e-commerce stores, and support teams that want to deflect repetitive questions without hiring more agents. The 95+ language support makes it especially strong for Indian businesses with diverse customer bases. Limitation: SiteGPT excels at knowledge-based Q&A but can't handle transactional workflows like refunds, bookings, or CRM updates — teams needing those will eventually outgrow it.

Information updated 7 months ago

App Details

Company
SiteGPT
Location
Bengaluru, Karnataka
Category
business
Pricing
Freemium
Twitter
@SiteGPT
🇮🇳
77%Mostly Swadeshi

SiteGPT

Honest Review

What works well

  • +Trains on your actual website content — answers are specific to your product, not generic
  • +95+ language support out of the box — great for multilingual Indian businesses
  • +SOC 2 Type II, GDPR, and HIPAA compliant — enterprise security at startup pricing
  • +Auto-syncs with content sources daily/weekly — bot stays current without manual updates
  • +Native integrations with Zendesk, Intercom, and Crisp for seamless support workflows
  • +7-day free trial with no credit card required

What needs improvement

  • -Can't handle transactional actions (refunds, bookings, CRM updates) — knowledge Q&A only
  • -Starting price of $39/month may be steep for very small businesses or solopreneurs
  • -Limited integration options outside Zendesk/Intercom/Crisp ecosystem
  • -Corrections to bot responses must be made on SiteGPT dashboard, not in integrated platforms

Common user complaints

  • !Bot accuracy depends heavily on quality of source content — garbage in, garbage out
  • !Higher tier plans needed for API access — basic plan feels limited for developers
  • !Customization of chatbot UI is somewhat restricted compared to building your own widget

Learn SiteGPT on YouTube

Hand-picked videos to help you get started — tutorials, demos, and reviews.

Tutorial

Quick Guide: Feeding Information to Your SiteGPT Chatbot

Tutorial

How to Add an AI Chatbot to WordPress in Minutes

Product demo

Unveiling SiteGPT: Your Smart Chatbot Solution

Review

SiteGPT Review: This AI Chatbot CHANGED My Customer Support

SiteGPT preview

Indian Alternative To

SiteGPT is a powerful Indian alternative to these international apps:

Is SiteGPT an alternative to Intercom?

Yes, SiteGPT by SiteGPT is an Indian alternative to Intercom. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Intercom →

Is SiteGPT an alternative to Drift?

Yes, SiteGPT by SiteGPT is an Indian alternative to Drift. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Drift →

Is SiteGPT an alternative to Zendesk Chat?

Yes, SiteGPT by SiteGPT is an Indian alternative to Zendesk Chat. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Zendesk Chat →

Is SiteGPT an alternative to Crisp?

Yes, SiteGPT by SiteGPT is an Indian alternative to Crisp. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Crisp →

Is SiteGPT an alternative to Tidio?

Yes, SiteGPT by SiteGPT is an Indian alternative to Tidio. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Tidio →

Related Indian Apps

Zoho SalesIQ favicon

Zoho SalesIQ

Zoho Corporation

Zoho SalesIQ is a Chennai-built customer engagement and live chat platform combining real-time visitor tracking, behaviour-based lead scoring, screen sharing, and Zobot — a drag-and-drop AI chatbot builder extensible with Deluge scripting. Native Zoho CRM context inside chats; iOS and Android SDKs included. Free for 3 operators and 10K visitors/month; Basic $10, Professional $17, Enterprise $25/operator/month — 70–80% cheaper than Intercom or Drift.

FreemiumView Details
Kommunicate favicon

Kommunicate

Kommunicate

Kommunicate is a Bangalore-built AI customer service platform — AI chatbots with no-code Kompose builder, live chat, human handoff, and omnichannel deployment across web, WhatsApp, Telegram, Facebook Messenger, iOS, and Android. Integrates with Dialogflow, OpenAI GPT, Zendesk, Salesforce, and Freshdesk. Claims up to 80% autonomous query resolution. Starter from $34/month. Intercom and Drift alternative.

FreemiumView Details
Freshworks favicon

Freshworks

Freshworks Inc

Freshworks is a customer engagement software suite founded in Chennai in 2010 by Girish Mathrubootham. Spans 10+ products — Freshdesk (support), Freshsales (CRM), Freshservice (ITSM), Freshmarketer, Freshteam — with the Freddy AI assistant powering ticket routing and suggested replies. Free tiers available; paid plans from ~$15/agent/month. NASDAQ-listed with $838M FY25 revenue and 3,800 of 4,500 employees in India. Best for SMBs avoiding Salesforce complexity.

FreemiumView Details
Chatwoot favicon

Chatwoot

Chatwoot Inc.

Chatwoot is an Indian-founded open-source customer engagement platform with 22,000+ GitHub stars — unified inbox for live chat, email, WhatsApp, Instagram, Facebook, and Telegram. Built-in Captain AI agent, automated workflows, internal notes, and CSAT surveys. Self-host free under MIT License or cloud plans from $19/agent/month. Privacy-first Intercom and Zendesk alternative.

FreeView Details
CleverTap favicon

CleverTap

CleverTap

CleverTap is an all-in-one customer engagement and retention platform from Mumbai, founded in 2013. It unifies real-time analytics, AI-powered segmentation, journey orchestration, and omnichannel messaging (push, in-app, email, SMS, WhatsApp) in a single dashboard. Processes 100B+ events monthly for HDFC Bank, Swiggy, PhonePe, and Groww. Best for mobile-first product and growth teams. Gartner Magic Quadrant Leader for Personalization Engines.

FreemiumView Details
Darwinbox favicon

Darwinbox

Darwinbox

Darwinbox is a Hyderabad-built enterprise HRMS founded in 2015, serving 2 million+ employees at 700+ enterprises including Mahindra, Tata AIA, Adani, and Sembcorp. Covers the full hire-to-retire lifecycle — recruitment, onboarding, payroll, attendance, performance, learning, and HR analytics — in 45+ languages with a mobile-first design and no-code workflow configuration. Best for mid-market and enterprise companies in India, SE Asia, and the Middle East.

PaidView Details
Browse All Business Apps