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ยฉ 2026 Made with โค๏ธ in India

Business
Zoho SalesIQ
Zoho SalesIQ favicon

Zoho SalesIQ

by Zoho Corporation

Zoho SalesIQ | The Customer Engagement Platform For Your Business

Freemium๐Ÿ‡ฎ๐Ÿ‡ณ93%businessChennai, Tamil Nadu
Visit WebsiteGoogle PlayApp Store

About This App

Zoho SalesIQ is a customer engagement and live chat platform built by Zoho Corporation out of Chennai, India. It combines website visitor tracking, AI-powered chatbots, live chat, lead scoring, and screen sharing into a single tool โ€” designed to help businesses convert website visitors into customers and support existing ones in real time. SalesIQ's key differentiator is Zobot, its AI-powered chatbot builder that lets teams create conversational flows without coding using a drag-and-drop interface, or write custom logic in Zoho's Deluge scripting language. The platform tracks every website visitor in real-time, scoring them based on behaviour (pages visited, time spent, return visits) and routing high-intent leads to sales agents automatically. Native integration with Zoho CRM means lead data flows directly into your sales pipeline, and agents can see a visitor's full CRM history during chat. Pricing starts with a Free plan for 3 operators and 10K visitors/month โ€” enough for small businesses to get started. The Basic plan is $10/operator/month (50K visitors), Professional at $17/operator/month (100K visitors), and Enterprise at $25/operator/month (200K visitors). Compared to Intercom (starting at $39/seat/month) or Drift (starting at $2,500/month), SalesIQ is dramatically more affordable for Indian SMBs. Indian data residency is available via the in.zoho.com region. SalesIQ is best suited for B2B companies and e-commerce businesses that want proactive visitor engagement without Intercom's pricing. Teams already using Zoho CRM get the most value from the native integration. However, businesses needing advanced conversational AI or product tours may find Intercom's feature set more mature, and the chatbot builder's NLP capabilities are still catching up to dedicated platforms.

Information updated 7 months ago

App Details

Company
Zoho Corporation
Location
Chennai, Tamil Nadu
Category
business
Pricing
Freemium
Twitter
@zoho
๐Ÿ‡ฎ๐Ÿ‡ณ
93%Highly Swadeshi

Zoho Corporation

Honest Review

4.4/5 on Capterra (98 reviews) ยท Last verified 2026-04-25

What works well

  • +Free plan for 3 operators and 10K visitors/month โ€” enough for small business websites
  • +Zobot AI chatbot builder with drag-and-drop and Deluge scripting โ€” no coding required for basic flows
  • +Real-time visitor tracking with behaviour-based lead scoring and automatic agent routing
  • +Native Zoho CRM integration โ€” visitor's full CRM history visible during live chat
  • +70-80% cheaper than Intercom or Drift at comparable feature tiers
  • +Mobile SDK available for embedding live chat in iOS and Android apps

What needs improvement

  • -Chatbot NLP capabilities are less sophisticated than Intercom's AI or dedicated platforms like Dialogflow
  • -Widget customisation options are limited โ€” styling the chat widget to match brand design takes workarounds
  • -Reporting dashboards are basic compared to Intercom's analytics and funnel tracking
  • -Outside the Zoho ecosystem, third-party CRM integrations require Zoho Flow or Zapier

Common user complaints

  • !Chat widget sometimes fails to load on WordPress sites โ€” requires cache clearing or plugin conflicts resolution
  • !Visitor tracking data occasionally shows inconsistent numbers compared to Google Analytics
  • !Agent app notifications on mobile can be delayed by 30-60 seconds, causing missed chats
  • !Initial setup of Zobot flows is confusing โ€” documentation assumes familiarity with Zoho's Deluge language

Learn Zoho SalesIQ on YouTube

Hand-picked videos to help you get started โ€” tutorials, demos, and reviews.

Tutorial

Zoho Sales IQ - Turn Website Visitors into Customers | Tutorials for Beginners Hindi

Tutorial

Zoho SalesIQ Full Product Tutorial

Product demo

Zoho SalesIQ Overview in 5 minutes

Product demo

Zoho SalesIQ Tutorial: Building Widgets and Form Controllers

Zoho SalesIQ preview

Indian Alternative To

Zoho SalesIQ is a powerful Indian alternative to these international apps:

Is Zoho SalesIQ an alternative to Intercom?

Yes, Zoho SalesIQ by Zoho Corporation is an Indian alternative to Intercom. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Intercom โ†’

Is Zoho SalesIQ an alternative to Drift?

Yes, Zoho SalesIQ by Zoho Corporation is an Indian alternative to Drift. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Drift โ†’

Is Zoho SalesIQ an alternative to LiveChat?

Yes, Zoho SalesIQ by Zoho Corporation is an Indian alternative to LiveChat. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to LiveChat โ†’

Is Zoho SalesIQ an alternative to Zendesk Chat?

Yes, Zoho SalesIQ by Zoho Corporation is an Indian alternative to Zendesk Chat. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Zendesk Chat โ†’

Is Zoho SalesIQ an alternative to Olark?

Yes, Zoho SalesIQ by Zoho Corporation is an Indian alternative to Olark. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Olark โ†’

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