by SurveySparrow
Online Surveys & Forms for Enhanced Customer Experience
SurveySparrow is an omnichannel experience management platform headquartered in Kochi, Kerala. Founded in 2017, it offers conversational surveys that mimic a chat interface — one question at a time — which the company claims increases survey completion rates by 40% compared to traditional form-based tools like SurveyMonkey or Google Forms. The platform bundles customer experience (CSAT, NPS, CES), employee experience (pulse surveys, 360° assessments), and product feedback tools into one suite. It supports 250+ pre-built templates, drag-and-drop survey building, conditional logic and piping, multilingual surveys, offline data collection, and white-labelling. Integrations cover Salesforce, HubSpot, Slack, Zapier, Google Sheets, and more. The 360° assessment module is a standalone product used by HR teams for performance reviews. Pricing starts at $19/month (billed annually) for the Basic plan with limited responses. The Business plan at $79/month adds advanced logic, integrations, and higher response limits. The 360° assessment product starts at $790/year for 10 assessments. A free plan exists with limited features and responses. Compared to Typeform ($25/month for 100 responses), SurveySparrow offers more responses at lower tiers. SurveySparrow is best suited for businesses that want engaging, mobile-first surveys and NPS tracking without the complexity of enterprise CX platforms like Qualtrics. Users needing complex survey logic, large-scale data analysis, or rock-solid reliability may find it frustrating — multiple reviewers report bugs, slow support, and Google Sheets sync issues.
Information updated 7 months ago
SurveySparrow Inc
4.4/5 on G2 (2,045 reviews) · Last verified 2026-04-25
Hand-picked videos to help you get started — tutorials, demos, and reviews.
Surveysparrow Tutorial for Beginners | Step-by-Step Guide to Using Surveysparrow in 2026
How To Use SurveySparrow | A Complete Guide To SurveySparrow
What is SurveySparrow | SurveySparrow Tutorial 2026
SurveySparrow Review & Demo – Is It the Best Survey Tool?
SurveySparrow is a powerful Indian alternative to these international apps:
Yes, SurveySparrow by SurveySparrow is an Indian alternative to SurveyMonkey. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to SurveyMonkey →
Yes, SurveySparrow by SurveySparrow is an Indian alternative to Typeform. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Typeform →
Yes, SurveySparrow by SurveySparrow is an Indian alternative to Google Forms. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Google Forms →
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