About This App
Mitsu Inc (mitsu.in) is an Indian domain name registrar accredited by NIXI (National Internet Exchange of India) for .IN, .co.in, and Internationalized Domain Names like .bharat in multiple Indian scripts. The company has been operating since the early days of India's domain industry and is also accredited for .UK domain registrations — a relatively unusual combination for an Indian registrar. Core services include domain registration for .IN extensions (starting around Rs 500-600/year), web hosting on shared Linux/Windows servers, business email, and SSL certificates. Mitsu also offers a domain name suggestion tool for Hindi and other Indian-language domains, which is useful for businesses targeting vernacular web audiences. The .bharat IDN domain support is a differentiator — few registrars make this easy to find and register. Pricing for .IN domains is competitive with other Indian registrars like BigRock and GoDaddy India. However, the company's real differentiator is its NIXI accreditation and focus on Indian-language domains rather than price. There's no transparent pricing page — you need to search or contact them for rates, which feels outdated compared to competitors. Mitsu is best suited for users who specifically need .IN or .bharat domains and want to work with an Indian-accredited registrar. However, buyer beware: the company has drawn significant criticism online for poor customer service, unresponsive support, aggressive communication, KYC verification difficulties, and disputed account suspensions. Multiple detailed complaints exist on NamePros, Trustpilot, and forums. If reliable support matters to you, larger registrars like BigRock or Hostinger India may be safer choices.
App Details
Mitsu Inc
Honest Review
What works well
- +NIXI-accredited registrar — direct authority for .IN and .bharat domain registrations
- +Supports Internationalized Domain Names in Hindi, Malayalam, Tamil, and other Indian scripts
- +One of the few registrars offering easy .bharat IDN domain registration
- +Also accredited for .UK domains — useful for India-UK businesses
- +Competitive pricing for .IN domains (around Rs 500-600/year)
What needs improvement
- -Customer service has drawn severe criticism — multiple reports of rude and unresponsive support
- -No transparent pricing page — need to search or contact for rates
- -Website and dashboard feel outdated compared to GoDaddy, BigRock, or Hostinger
- -KYC verification process reported as unnecessarily difficult by users
- -Account suspension complaints on forums — users report domains held hostage
Common user complaints
- !Support emails go unanswered for days or weeks — phone support staff described as rude
- !KYC verification rejected repeatedly even with valid documents — users asked for affidavits
- !Domain renewal process is confusing — no clear unsubscribe or non-renewal option
- !Account suspensions without clear justification reported on NamePros forums
- !16-year customer reported domain authority killed with zero communication
Learn Mitsu on YouTube
Hand-picked videos to help you get started — tutorials, demos, and reviews.
How to Buy Domain Name | Domain Registration Process in Hindi
How to Buy a Domain and Hosting for Website | Step-by-Step Process
Grow Your Business Online | Website, Domain and Hosting Solutions
4 Best Domain Registrar in India (2025) | Free SSL, Privacy, Mailbox
Indian Alternative To
Mitsu is a powerful Indian alternative to these international apps:
Is Mitsu an alternative to GoDaddy?
Yes, Mitsu by Mitsu Inc is an Indian alternative to GoDaddy. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to GoDaddy →
Is Mitsu an alternative to Namecheap?
Yes, Mitsu by Mitsu Inc is an Indian alternative to Namecheap. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to Namecheap →
Is Mitsu an alternative to BigRock?
Yes, Mitsu by Mitsu Inc is an Indian alternative to BigRock. It offers similar functionality while being developed and maintained in India.Explore other Indian alternatives to BigRock →
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