Software • SaaS Labs
by SaaS Labs
Made in IndiaPaidHelpwise is a shared inbox and customer service platform built by SaaS Labs in New Delhi, launched on Product Hunt in December 2019. Manages team email, WhatsApp, SMS, live chat, Facebook, Instagram, and phone from a single inbox with internal notes, canned replies, automation rules, AI auto-prioritisation, CSAT surveys, and a built-in help center builder. Plans from $15/user/month — significantly cheaper than Zendesk. Best for SMB support teams of 2–20 agents.
by Zoho Corporation
Made in IndiaFreemiumZoho Desk is a Chennai-built omnichannel help desk covering email, live chat, social, phone, and web forms in one inbox. SLA tracking, Blueprint visual workflow automation, multi-brand portals, and Zia AI for sentiment analysis, auto-tagging, and an answer bot. Native Zoho CRM context inside tickets. Free for 3 agents; Standard $20/agent/month, Professional $35, Enterprise $50 — under half the price of Zendesk Professional ($115).
Helpwise is a Made in India software app that serves as a powerful Indian alternative to Freshdesk. As a Swadeshi app, it supports India's Atmanirbhar Bharat initiative while delivering world-class features.
Your data stays within India
Indian timezone assistance
Optimized for Indian market
Freshdesk is a widely-used software platform globally. However, Indian businesses and individuals are increasingly choosing Made in India apps like Helpwise and Zoho Desk as their preferred Indian alternative to Freshdesk.
These Swadeshi apps are developed by Indian companies—SaaS Labs, Zoho Corporation—offering competitive features while ensuring your data sovereignty, local customer support, and contributing to India's digital economy.
Discover 204+ Made in India software alternatives and support the Swadeshi movement.