Is Freshworks a Swadeshi Company?
Customer engagement software suite including CRM, customer support, marketing automation, and IT service management (Freshdesk, Freshsales, Freshservice, Freshchat, Freshcaller, Freshmarketer)
Frequently Asked Questions
No, Freshworks is not owned by Indians. It is currently owned by Public shareholders - majority US institutional investors from United States. CapitalG (Google) 8.1%, Vanguard 7.6%, Tiger Global ~20%, WestBridge 10.24%, Founder 4%.
Freshworks was founded in India in 2010 by Girish Mathrubootham, Shan Krishnasamy. However, it was acquired by Public shareholders - majority US institutional investors in N/A (IPO 2021), making it a foreign-controlled company despite its Indian origins.
No, Freshworks is not a Swadeshi company. Delaware-incorporated US company with American CEO (Dennis Woodside since May 2024), headquartered in San Francisco. Majority owned by American institutional investors (~60%+ foreign ownership). Legally and operationally an American company despite Indian origins
Freshworks is owned by Public shareholders - majority US institutional investors from United States. CapitalG (Google) 8.1%, Vanguard 7.6%, Tiger Global ~20%, WestBridge 10.24%, Founder 4%. The acquisition took place in N/A (IPO 2021) for IPO on NASDAQ raised $1.03 billion.
Freshworks is not publicly listed on Indian stock exchanges as a standalone entity.
Freshworks was acquired in N/A (IPO 2021) by Public shareholders - majority US institutional investors for IPO on NASDAQ raised $1.03 billion.
Indian-founded SaaS company transformed into US public company. Founder stepping down from board (Dec 2025). No longer Indian-controlled in equity or operations
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